STEPS REQUIRED TO INITIATE A STOP CASE
STEP 1: Determine if you are eligible to engage in STOP
To utilize the Start-Up Trademark Opposition Policy ("STOP"),
you must have filed an Intellectual Property (IP) Claim with NeuLevel
against your Domain Name in question. To verify which Domain Names
are eligible, you will be sent an e-mail with a list of domain names
for which you have filed an intellectual property (IP) claim. For
those Domain Names, which you believe were registered or used in
"bad faith," as set forth in the STOP Policy and Rules,
you may be able to file a STOP complaint.
All Domain Names for which there is an IP Claim will be put through
a randomization process to determine the order in which the IP Claimants
can file a STOP Complaint. If you filed an IP Claim, you will receive
an e-mail notification, notifying you of your standing.
If you receive a priority one, you will be eligible to begin your
application, and must do so within twenty days of receiving that
e-mail. If you do not complete the steps required to engage in STOP
within the twenty days, you will forfeit your right to use STOP,
and the next IP Claimant in priority will be given standing to move
forward with STOP.
If you received a priority level other than one, you will be notified
when your priority has moved up in standing and you will subsequently
be eligible to initiate a STOP Case.
STEP 2: Register Your Intent to File a STOP Case with NeuLevel
If you receive an e-mail notifying you that you are either priority
one or next in line to utilize STOP, you must next register your
intent to file a STOP Case with NeuLevel within twenty days of receipt
of this e-mail. Within your e-mail notification, you will be given
a User ID and Password. Go to https://stop.neulevel.biz
and log in using your User ID & Password. Once you have entered
the STOP CASE
MANAGEMENT SYSTEM , you must do the following to register:
a. Update your contact information
b. Select a Dispute Provider that you will utilize to handle your
case
c. Receive a confirmation TICKET number to show proof of registration
NOTE: YOU MUST HAVE A USER ID & PASSWORD TO ACCESS THE STOP
CASE MANAGEMENT SYSTEM. IF YOU DO NOT HAVE A USER ID & PASSWORD,
OR IT IS NOT WORKING, PLEASE CONTACT STOPSUPPORT@NEULEVEL.BIZ.
STEP 3: File Your Case with Your Chosen Dispute Resolution Provider
Once you have chosen a Dispute Resolution Provider, you will be
given contact information about that provider. In order to file
a STOP action with a Dispute-Resolution Provider, you must send
your Complaint directly to the Dispute-Resolution Provider of your
choice - not to NeuLevel.
Please note that you MUST include the Ticket Number that you received
from the Registry (see Step 2) on the actual complaint itself. Please
do not send your Complaint to the Registry as the Registry will
merely delete any and all files received regarding a domain name
dispute.
NOTE: YOU MUST CONTACT YOUR CHOSEN DISPUTE-RESOLUTION PROVIDER
WITHIN TWENTY (20) CALENDAR DAYS OF RECEIVING THE E-MAIL NOTIFICATION
FROM THE REGISTRY THAT YOUR ARE NEXT IN PRIORITY TO FILE A STOP
ACTION. IF YOU DO NOT, YOU WILL FORFEIT YOUR RIGHT TO USE THE START-UP
TRADEMARK OPPOSITION POLICY (STOP).
STEP 4: Monitoring Your Case
You can monitor the status of the STOP proceedings on a given Domain
Name for which you have filed an IP Claim by visiting https://stop.neulevel.biz.
NOTE: YOU MUST HAVE A USER ID & PASSWORD TO ACCESS THE STOP
CASE MANAGEMENT SYSTEM. IF YOU DO NOT HAVE A USER ID & PASSWORD,
OR IT IS NOT WORKING, PLEASE CONTACT STOPSUPPORT@NEULEVEL.BIZ.
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