.BIZ Frequently Asked Questions

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.BIZ TOP-LEVEL DOMAIN

  1. What is the .BIZ top-level domain?

    .BIZ is the world's first Internet-based environment dedicated exclusively to the business community. It promises to be much more than just another domain name. In addition to providing businesses with an enhanced presence on the Web, the .BIZ database platform will soon be able to provide services that more efficiently facilitate commerce across the Internet. Simply put, .BIZ means business.

  2. Do .BIZ domain names have restrictions?

    Yes. The .BIZ domain can only be used for a "bona fide business or commercial use". A bona fide business use is one of the following:

    1. To exchange goods, services, or property of any kind;
    2. In the ordinary course of trade or business; or
    3. To facilitate (i) the exchange of goods, services, information, or property of any kind; or, (ii) the ordinary course of trade or business.

    Registering a domain name solely for the purposes of (1) selling, trading or leasing the domain name for compensation, or (2) the unsolicited offering to sell, trade or lease the domain name for compensation does not constitute a "bona fide business or commercial use" of that domain name.

    For illustration purposes, the following do not constitute a "bona fide business or commercial use" of a domain name:

    1. Using or intending to use the domain name exclusively for personal, noncommercial purposes; or
    2. Using or intending to use the domain name exclusively for the expression of noncommercial ideas (i.e., registering abcsucks.biz exclusively to criticize or otherwise express an opinion on the products or services of ABC company, with no other intended business or commercial purpose).

  3. How do I register a .BIZ domain name?

    Domain names may be registered through any ICANN-accredited, .BIZ Registrar.

  4. Where can a list of ICANN-Accredited Registrars be found?

    The list of ICANN-accredited .BIZ Registrars can be found by going to the Partners section of the NeuLevel web site and clicking on .BIZ-Accredited Registrars. Within each region, the .BIZ Registrars are listed in a random sorted order.

  5. How do I modify my domain information?
    To modify server, contact or registrant information, please contact your Registrar directly. As the Registry, NeuLevel cannot make modifications submitted by domain name registrants.

  6. How do I modify my domain name if my sponsoring Registrar says they don't have access to the name?
    First, make sure that your domain name status shows: "OK" in NeuLevel's WHOIS database (www.whois.biz). If it does, contact your Registrar and ask a supervisor or manager to send us a modification request email at registrarsupport@neulevel.biz, along with their pass-phrase. We will then make the changes for them. Please note that we can only process changes submitted by Registrars.

    If your domain shows a status other than "OK" in NeuLevel's database, please contact support@neulevel.biz.

  7. How do I transfer my .BIZ domain name?

    Domain name transfers fall in one of two categories:

    • Registrant Transfer or Name Change—Each Registrar has unique requirements for making changes to the registrant field of a domain name. Registrants must contact the sponsoring Registrar for information regarding Registrant Name Changes and/or Transfers. The sponsoring Registrar appears in line 3 of each domain name's WHOIS record (www.whois.biz).

    • Registrar-to-Registrar Transfer—ICANN rules require that a domain name be registered for a minimum of 60 days, and be in PAID status with the current sponsoring Registrar before it can be transferred to another Registrar. If your domain name meets these requirements, contact your current sponsoring Registrar and request for the <AUTHINFO> code, which the gaining Registrar needs in order to initiate the transfer process for your domain. Sponsoring Registrars can obtain this code by sending a <DOMAIN_INFO> EPP command to their Registry.

  8. What is an <AUTHINFO> code?

    An <AUTHINFO> code is a six- to 16-character "password" assigned by a sponsoring Registrar. It identifies your domain name in the Registry. No domain name transfer request can be successfully executed without this password.

    Registrars are contractually required to provide this code upon registrant request. Registrants are advised to protect their <AUTHINFO> codes to avoid unauthorized transfers of domain names.

  9. My domain name shows a status of "Inactive" in your database. Why?

    You will only receive this message if NeuLevel does not receive valid server information at the time of registration. Please contact your registrar to have them submit correct server information.

  10. How can I get more information on the .BIZ domain name?

    Our web site, http://www.neulevel.biz, is the best place to learn about .BIZ. Check back often. Our site will be updated as we add new products and services.
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